Safeguarding Your Health on Your A&K Journey
As the world’s premier luxury travel company, A&K is unsurpassed at delivering expertly managed small-group and Tailor Made travel experiences — and uniquely qualified to protect your wellbeing when travelling.
Our more than 55 local offices work tirelessly with our partners behind the scenes.
A&K’s local staff have longstanding relationships with our suppliers, including restaurants, hotels, boats, transportation providers and venues. These partners know our exacting standards and have been fully vetted by our staff to make sure they comply with all local regulations regarding health and hygiene.
We’re adhering to best practices for cleanliness and disinfection.
We follow the guidelines established by the leading health experts (including the World Health Organization) to minimize any opportunity for coronavirus exposure during your journey. We’ll have hand sanitizer readily available, ensure enhanced cleaning in hotels and restaurants, sanitize vehicles at every arrival and departure (with a focus on high-frequency touchpoints such as door handles) and provide individual service at all meals.
We’re committed to facilitating physical distancing.
A&K’s private and small-group journeys are already well-suited to exploring with safe physical distancing in place: Your transfers are private, for example, and on group journeys, your vehicles are never more than half full. Moving forward, you’ll see your guides greet you with smiles instead of handshakes, along with no-contact check-in/check-outs in many hotels and dining arranged to allow for plenty of space from other guests.
Travel in a small group or in your own private party.
A&K’s small groups rarely number more than 13 guests on average, making it much easier to maintain cleaning and hygiene procedures and ensure adequate physical distance between guests. On a custom Tailor Made Journey, your group size is completely up to you, of course, and you travel only with the people you choose on most activities.
Wearing personal protective equipment on your journey.
On some A&K journeys, you may be required to wear personal protective equipment (PPE), such as face masks and gloves, in accordance with local health regulations. We encourage you to bring your own PPE, and you are free to wear it even where local requirements do not make it mandatory. Your local A&K team will also have a supply of PPE on hand where required.
Our Resident Tour Directors and local guides are trained in health and safety.
In addition to being experts in your region’s culture, history and wildlife, your guides are fully versed in your destination’s health regulations as well as A&K’s practices and protocols. They oversee the many procedures that go into making your journey safe, from confirming a restaurant is freshly cleaned before you arrive to ensuring your luggage is always handled carefully (and disinfected properly) between destinations.
All guides and staff follow rigorous health and safety procedures.
Everyone involved in running your journey — from the guides you travel with to the drivers, baggage handlers and others behind the scenes — observes a strict, round-the-clock health and safety regimen. That includes regular staff health and temperature monitoring, as well as wearing PPE where necessary and in compliance with local guidelines.
We provide 24/7 support, seven days a week.
A&K’s worldwide network is always on hand to answer questions and address any concerns you may have. Our local offices are experienced in handling emergencies and have the contacts and knowledge to support guests 24/7 in the event of medical challenges, including, if necessary, arranging for doctor’s visits or even emergency medical evacuation.
For nearly 60 years, A&K has defined the art of providing security and comfort in the world’s most inspiring destinations. We put your health and wellbeing first wherever we take you, leaving you free to explore with the peace of mind that comes with having the world’s foremost experts at your side.