Safeguarding Your Health on Your A&K Journey
For nearly 60 years, A&K has defined the art of providing security and comfort in the world’s most inspiring destinations — and with our enhanced health and safety protocols, we’re uniquely qualified to protect your wellbeing when you travel with us.
Our more than 55 local offices work tirelessly with our partners behind the scenes.
A&K’s local staff have longstanding relationships with our suppliers, including restaurants, hotels, boats, transportation providers and venues. These partners know our exacting standards and have been fully vetted by our staff to make sure they comply with all local regulations regarding health and hygiene.
We’re adhering to best practices for cleanliness and disinfection.
We follow the guidelines established by the leading health experts (including the World Health Organization) to minimize any opportunity for coronavirus exposure during your journey. We’ll have hand sanitizer readily available, ensure enhanced cleaning in hotels and restaurants, sanitize vehicles at every arrival and departure (with a focus on high-frequency touchpoints such as door handles) and provide individual service at all meals.
We’re committed to facilitating physical distancing.
A&K’s private and small-group journeys are already well-suited to exploring with safe physical distancing in place: Your transfers are private, for example, and on group journeys, your vehicles are never more than half full. Moving forward, your guides will forego shaking hands when saying hello, and you’ll experience no-contact check-in/check-outs in many hotels and dining arranged to allow for plenty of space from other guests.
Our small groups make travelling safely that much easier.
A&K’s small groups make it much easier to maintain cleaning and hygiene procedures and ensure adequate physical distance between guests. On a custom Tailor Made Journey, your group size is completely up to you, of course, and you travel only with the people you choose on most activities.
Wearing masks on your journey keeps everyone safe.
To protect all guests on A&K small group journeys and Luxury Expedition Cruises, wearing a mask is required in vehicles, indoor spaces, and any outdoor spaces where physical distancing is not possible. On Tailor Made journeys, masks must be worn in accordance with local regulations. We encourage you to bring your own masks; a supply will be on hand where needed.
Our Resident Tour Directors and local guides are trained in health and safety.
In addition to being experts in your region’s culture, history and wildlife, your guides are fully versed in your destination’s health regulations as well as A&K’s practices and protocols. They oversee the many procedures that go into making your journey safe, from confirming a restaurant is freshly cleaned before you arrive to ensuring your luggage is always handled carefully (and disinfected properly) between destinations.
All guides and staff follow rigorous health and safety procedures.
Everyone involved in running your journey — from the guides you travel with to the drivers, baggage handlers and others behind the scenes — observes a strict, round-the-clock health and safety regimen, including regular staff health and temperature monitoring. A&K staff wear masks at all times and additional personal protective equipment as required.
We provide 24/7 support, seven days a week.
A&K’s worldwide network is always on hand to answer questions and address any concerns you may have. Our local offices are experienced in handling emergencies and have the contacts and knowledge to support guests 24/7 in the event of medical challenges, including, if necessary, arranging for doctor’s visits or even emergency medical evacuation.
All protocols are subject to change in accordance with relevant guidelines, local regulations and conditions. Updated August 20, 2020.
Abercrombie & Kent meets or exceeds the travel industry’s latest global health and safety protocols.
TourCare is established by the United States Tour Operators Association (USTOA).
Safe Travels is established by the World Travel & Tourism Council.