A&K's Guest Protection Program
For bookings confirmed before October 1, 2023, click here for Aon Affinity insurance information.
For bookings confirmed after October 1, 2023, see below for Allianz insurance information.
A&K Guest Protection Program with Allianz
Your journey of a lifetime deserves the confidence of a trusted name in travel protection. That’s why we’ve partnered with Allianz Global Assistance to offer custom plans designed especially for A&K guests that can help you plan for the unexpected and enhance your overall experience.
Why protect your A&K journey?
Guest protection can give you flexibility and support when your journey doesn’t go quite as planned. From flight delays to sudden illness and much more, it can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book through your return journey home.
When can guest protection help?
Guest protection gives you financial benefits and professional support if a covered situation comes up before or during your travels, such as:
- Cancelling your trip after unexpectedly coming down with a covered illness
- Taking care of a traveling companion with a covered illness or injury
- Having to end your trip early due to a covered family emergency
- Dealing with a covered flight delay or cancellation
- Needing to buy personal items if your luggage is lost, damaged, stolen or delayed
- Missing your cruise departure after a covered flight delay
For help with a medical emergency or travel obstacle during your trip, you can also contact the experts at Allianz Global Assistance 24 hours a day, 365 days a year.
Whether you’re planning your next A&K journey or you’ve recently booked one, protect your entire trip and worry less about the unexpected.
For your convenience, the Guest Protection Program premium will be reflected on the invoice for your A&K journey. To enroll in the program, simply pay the amount indicated along with your trip deposit, or at any time until (or with) final trip payment.
Get even more flexibility with Cancel Anytime
For even more ways to use your benefits, you can purchase guest protection with a Cancel Anytime feature. What’s the difference? Both the standard and Cancel Anytime plans include a generous list of covered reasons. You must be cancelling for one of the specific reasons listed in your plan documents to be eligible for up to 100% cancellation reimbursement. The Guest Protection Plan with Cancel Anytime must be paid for within 14 days of the initial trip deposit. With the Cancel Anytime feature, you can get reimbursed up to 75% of your investments if you need to cancel for virtually any other reason not listed in your plan documents.
Benefits and services
To make unforeseen issues easier for you and your traveling companions, guest protection features benefits that can provide cash reimbursement, emergency care support, 24-hour assistance, and more. Travel at ease with plan benefits and services such as:
- Trip cancellation reimbursement
Get cash back for your prepaid, non-refundable trip expenses if you must cancel your trip due to a covered reason.
- Trip interruption reimbursement
Reimburses the unused, non-refundable portion of your trip expenses and the additional transportation costs required to continue your trip or return home if you need to interrupt your trip for a covered reason.
Compensates up to $300 per person, per day for additional travel or lost prepaid expenses if your trip is delayed for five or more hours due to a covered reason.
Reimburses the reasonable additional purchase of essential items during your trip if your baggage is delayed or misdirected by a travel supplier for the number of hours specified in your plan documents—just provide receipts for emergency purchases. Even better, you can opt to receive a $100 payment with no receipts required—just proof of the covered baggage delay.
Provides benefits for the loss, damage or theft of baggage and personal items throughout your trip.
Emergency medical and dental
This primary benefit provides reimbursement for expenses incurred during your trip due to covered medical and dental emergencies.
Emergency medical transportation
Provides benefits for the cost of medically necessary transportation to the nearest appropriate facility and can also provide benefits for the cost of your transportation back home following a covered illness or injury.
24-hour assistance by phone
A multilingual team of problem-solvers is always available to help with your medical and travel-related emergencies.
Plan availability varies by state of residence. Check options for your state.
Free look period
If you’re not completely satisfied with your plan, you have 15 days (or more, depending on your state of residence) to request a refund, provided you haven’t started your trip or initiated a claim. Premiums are non-refundable after this period.
Guest protection for Private Jet Journeys and Inspiring Expeditions by Geoffrey Kent
Custom-designed protection plans with higher maximum benefits are available to suit the needs of A&K Private Jet Journeys and Inspiring Expeditions by Geoffrey Kent guests. Protections include trip cancellation, changes, or interruption; emergency medical, dental, and transportation; travel delay; and baggage loss, damage, or delay benefits.
Allianz Brochure Information
For an overview of available benefits download a brochure based on your state.
Quick online claim services
If you’ve already purchased guest protection and need to file or check on a claim, you can do so quickly and easily online using the links below:
Leaders in customer experience
Our guest protection partner, Allianz Global Assistance, is best known for providing an elevated experience at every point in your journey with a global network of 1.1 million medical care providers, an expert travel assistance team, and the Allianz TravelSmart® app for helpful travel safety features and on- the- go claim filing.
Terms, conditions and exclusions apply, including for pre-existing conditions.
Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance (AGA) or its affiliates. AGA compensates their suppliers or agencies for allowing AGA to market or offer products to customers of the supplier or agency Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800 284 8300 or 9950 Mayland Drive, Richmond, VA 23233 or [email protected].