A&K's Guest Protection Program
On occasion, unexpected events or accidents can leave you with cancelled plans and significant unbudgeted expenses. Abercrombie & Kent's Guest Protection Program can help cover you, your belongings and your travel investment against unwelcome surprises.
The Guest Protection Program
Our standard Guest Protection Program includes:
Coverage of pre-existing medical conditions as long as you pay for the program within 14 days of your initial deposit
Trip cancellation or interruption coverage, if unexpected covered medical problems require that you change your travel plans
Medical coverage (up to policy limits) for a covered illness or injury sustained while abroad
Emergency medical evacuation or transportation services, if necessary
Coverage for baggage loss, theft, damage or delay
Toll-free access to On Call International's 24/7 worldwide non-insurance emergency assistance services that can help you in a medical, dental or legal emergency; and assist with emergency cash transfers, lost travel documents and much more
For your convenience, the cost of this coverage will be reflected on the invoice for your A&K journey. To enroll in the program, simply pay the amount indicated along with your trip deposit, or at any time until (or with) final trip payment. Note: plan cost includes both insurance and non-insurance services.
New for 2018! A&K's Guest Protection Program with Cancel for Any Reason Coverage
For even greater peace of mind, A&K now offers an upgrade to the standard Guest Protection Program which allows you to cancel your journey for any reason. This new Cancel for Any Reason coverage significantly offsets the cost associated with cancelling a journey. Benefits and restrictions are as follows.
If you cancel your trip due to a non-covered reason you will be reimbursed for 75% of the supplier cancellation penalties
You must purchase the Guest Protection Program with Cancel for Any Reason Coverage within 14 days of trip deposit and must cancel two or more days before the scheduled trip departure date
Cancel for Any Reason coverage is only available for trips up to $50,000 per person and is not available to New York residents. See the Certificate of Insurance for complete terms and conditions.
If you have protection program questions or a claim, they can be handled quickly and efficiently on our administrator's dedicated, toll-free A&K service line at 800 323 4947.
Important: This is only a brief description of the program. For program details, please refer to the Certificate of Insurance.
Abercrombie & Kent’s Guest Protection Program provides cancellation coverage for your trip and other insurance coverages that apply only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. If you have any questions about your current coverage, call your insurer, insurance agent or broker.
Private Jet Travel
Guest Protection benefits vary for A&K Private Jet Journeys. Download our Private Jet Guest Protection Summary.
For questions, please contact the A&K dedicated, toll-free service line at 800 323 4947.
Please note that not all benefits are available in all jurisdictions. This is intended as a summary of the benefits and services and is not your Policy or Certificate. Complete details of your coverage are available at www.affinitytravelcert.com/ABK after your purchase. Please review your policy or certificate for a full list of benefits and exclusions and limitations. State variations may apply. If there is a difference between the information provided in the summary and the provisions contained in the policy/certificate; the policy/certificate will prevail.
This program was designed and administered by Aon Affinity.
Aon Affinity, is the brand name for the brokerage and program administration operations of Affinity Insurance Services, Inc.; (AR 100106022); in CA, MN; OK , AIS Affinity Insurance Agency, Inc. (CA 0795465); in CA, Aon Affinity Insurance Services, Inc., (0G94493), Aon Direct Insurance Administrators and Berkely Insurance Agency and in NY and NH, AIS Affinity Insurance Agency. Affinity Insurance Services is acting as a Managing General Agent as that term is defined in the section 626.015(14) of the Florida Insurance Code. As an MGA we are acting on behalf of our carrier partner.
The protection plans discussed above contain insurance benefits underwritten by the United States Fire Insurance Company. C&F and Crum and Forster are registered trademarks of United States Fire Insurance Company. The Crum & Forster group of companies is rated A (Excellent) by AM Best Company 2016. The plans also contain non-insurance travel assistance services which are provided by On Call International. Please see the plan documents for complete terms, conditions, limitations and exclusions that apply. Coverage available may vary and not all coverage is available in all jurisdictions. For LA residents only, please call Aon Affinity at 800 453 1090 if you would like to obtain additional information regarding the features and pricing of each travel plan component.