Terms & Conditions: NetJets Exclusive Small Group Journeys 2018
These Abercrombie & Kent USA, LLC (“A&K”) Terms
and Conditions apply to the following 2018 Small Group
Journeys exclusively for NetJets Owners: Wonders of
Denmark, Greenland, & Iceland; and A Mediterranean
Odyssey. A&K is an independent, third-party, travel-services
provider and is not an agent or affiliate of NetJets. These
journeys are guaranteed to operate with a minimum of ten
(10) guests.
FLIGHT ARRANGEMENTS
The flight arrangements for these itineraries are operated solely by
NetJets. Baggage not handled by Abercrombie & Kent and personal
effects are at all time the sole responsibility of the guest.
LAND ARRANGEMENTS
Land arrangements are provided by Abercrombie & Kent USA, LLC.
INCLUDED IN JOURNEY PRICE
All accommodations, meals and fully guided sightseeing as noted in
the itinerary; for the Denmark, Greenland, & Iceland journey and
A Mediterranean Odyssey journey the internal air transportation
provided by NetJets; airport transfers to/from hotel/ship in the first/
last published city regardless of day of arrival and departure; services
of A&K Tour Director; coffee/tea/soft drinks/water at included meals;
house wine and local beer with lunches and dinners; local bottled
water during sightseeing; porterage of two (2) pieces of baggage;
complimentary Internet access (where available on land; service levels
are not guaranteed); hotel taxes; and gratuities throughout, except to the
Tour Director. A&K’s Travelling Bell Boy Service is provided; however,
because of security regulations, this service may be limited at airports,
rail stations and points of embarkation for cruises. A&K’s Traveller’s
Valet includes laundry service for ten (10) pieces. Dry cleaning is not
included.
NOT INCLUDED IN JOURNEYS
A&K’s Guest Protection Program; international airfares to/from start
and end of journey; costs associated with obtaining passports or entry
visas; reciprocity and other border fees; airport departure taxes, unless
otherwise noted; excess baggage charges; gratuities to the Tour Director;
meals other than those specified in the itinerary; beverages other
than those noted in inclusions above; sightseeing not included in the
published itinerary; and personal expenses such as laundry (except for
A&K’s Traveller’s Valet as noted), communication charges; and optional
activities (which are subject to availability).
HOTEL CHECK-IN
Most hotels allow check-in to take place during the midafternoon.
Should you wish to have a guaranteed room ready for your immediate
check-in upon arrival, it can be arranged for an additional charge. Please
ask A&K for details and prices.
ROOM UPGRADES/SPECIAL REQUESTS
Specific requests such as adjacent or connecting rooms, bedding
requests, smoking rooms and special dietary needs should be advised
at time of booking. Please note that while every effort will be made to
secure a special request, it cannot be guaranteed.
ITINERARIES
A&K reserves the right to modify program itineraries, including
arranged sightseeing and guest speakers, and substitute
accommodations, including vessels, at any time due to unforeseen
circumstances or circumstances beyond A&K’s control. Every effort will
be made to operate itineraries as planned, but alterations may occur
after the final itinerary has been issued.
While A&K acknowledges the participation of Geoffrey Kent in the tour
forms a part of the tour experience, this cannot be guaranteed. Events
outside of A&K’s control such as medical or personal reasons may
result in Geoffrey Kent not being able to participate or join the tour.
Notwithstanding any non-participation by Geoffrey Kent the tour shall
continue to operate on the set itinerary.
AIR TRANSPORTATION
International airfare (to the journey starting point and from the ending
point) is not included in program pricing. A&K has special agreements
with many air carriers and can offer quotations from any gateway. All
international air quotes are subject to change until final payment has
been received by A&K. Flight confirmation is based on availability.
Air reservations cannot be confirmed until a passport copy is received
by A&K.
All air carriers are independent contractors and are not owned,
managed, controlled or operated by A&K. Your airline ticket constitutes
a contract between yourself and the airlines (and not A&K), even if
purchased through A&K. A&K is not liable for, and does not assume
responsibility or accept claims with regard to, seat assignments, name
changes, schedule changes, flight changes and/or cancellations. Should
you change or cancel your air transportation arrangements before or
after your travel begins, all airline change and cancellation fees will
apply.
BAGGAGE
A&K provides porterage of two (2) pieces of baggage per person. Please
note should your journey include internal/domestic or charter flights
your luggage allowance may be less than two (2) pieces of baggage and
weight/size restrictions may apply.
Details will be provided in your Pre-Travel Documentation. Baggage
and personal effects are at the owner’s risk throughout the travel
program, and A&K assumes no liability for lost or damaged baggage.
Please check with your international carrier for other baggage
restrictions and fees applicable to your international flights.
PRICES AND ARRANGEMENTS
Quoted program prices are per person, double occupancy except where
indicated. A&K is under no obligation to give a breakdown in costs
of any journey. Modification of program content to accommodate a
smaller group size will not affect the published program price.
CHILD POLICY
A minimum age applies. Please inquire at time of booking.
ACTIVE ELEMENTS & CONDUCT
Some active elements have been incorporated into select itineraries. To
enjoy the trips as intended, a minimum level of fitness is required. A&K
will require prior notice if any participant has any physical or other
condition or disability that would prevent them from participating in
active elements of any trip and/or could create a hazard to him or herself
or to other members of the group. A&K reserves the right to decline
acceptance of anyone whom it considers unsuitable due to fitness level.
A&K also reserves the right to remove from the trip, at the participant’s
own expense, anyone whose physical condition or conduct negatively
impacts the enjoyment of the other guests or disrupts the tour.
A&K’S GUEST PROTECTION PROGRAM
Our Guest Protection Program, which provides cancellation coverage,
medical coverage and protection against lost or damaged luggage, is not
included in the program price and is strongly recommended. In order
for the preexisting medical condition exclusion to be waived, the plan
must be purchased within 14 days of deposit. Call A&K for details.
PASSPORTS & VISAS
It is the guest’s sole responsibility to obtain and have available when
necessary the appropriate valid travel documents. All guests are advised
to check with the appropriate government authority to determine the
necessary documents.
A valid passport is required for U.S. citizens travelling to all
international destinations. Passports must be valid for six (6) months
after the return of your journey and should also have sufficient blank
pages for visas and immigration stamps. Many destinations also
require a visa for U.S. citizens; this will be indicated in your Pre-Travel
Documentation. Non-U.S. citizens should contact the appropriate
consular office for entry requirements pertaining to their journey. You
may be refused boarding or disembarked from a vessel without liability
for refund, payment, compensation, or credit of any kind if you do not
have proper documentation, and you will be subject to any fine or other
costs incurred by A&K which result from improper documentation or
noncompliance with applicable regulations.
RESERVATION AND PAYMENT SCHEDULE
Non-refundable Deposit per Person Required at Time of Booking:
$6,500.
Final payment is due 120 days prior to departure. If your reservation is
made within 120 days of departure, the entire cost of the trip must be
paid at the time of the request in order to secure confirmation.
CANCELLATION CHARGES
Cancellations must be received in writing and will become effective on the
date of receipt, fax or email. Cancellations received by A&K are subject to the
following:
CANCELLATION FEES PER PERSON
Cancellations must be received in writing and will become effective
on the date of receipt, fax or email.
Cancellations received by A&K are
subject to the following:
121 days prior to
departure or more $6,500
120–91 days prior to departure 50% of program price
90 days prior to departure or less 100% of program price
Partial Room Cancellation: If a guest cancels or leaves a journey and a
roommate remains, an additional supplement may apply to the price for
the remaining guest
CANCELLATION CHARGES FOR INTERNAL AIR
All internal air is 100% non-refundable at time of final payment (some
exceptions may apply).
CANCELLATION CHARGES FOR EXTRA SERVICES
Additional hotel nights and other extra services booked in connection
with A&K programs are subject to specific cancellation penalties. These
will be provided at the time of booking and noted on the invoice.
CLAIMS AND REFUNDS
Refunds are not made for any missed services, except for verifiable
extenuating circumstances. Please see our Limits on A&K’s
Responsibility clause below. For verifiable claims to be considered, they
must be received in writing within 30 days of the termination of the
program and be accompanied by supporting documentation and/or a
statement from the local destination company verifying the claim. Any
adjustment considered will be based on the actual price of the services
involved and not on a per diem basis. Adjustments will not be made for
unused sightseeing trips or meals. A&K will not accept any liability for
any claims that are not received within 30 days of the termination of
your travel program.
PHOTOGRAPHY DURING TRAVEL
A&K reserves the right to take photographs and video during
the operation of any program or part thereof and to use them for
promotional purposes during the program and thereafter. By booking
a program with A&K, guests agree to allow their images to be used in
such photographs and video. Guests who prefer that their images not be
used are asked to identify themselves to their Resident Tour Director at
the beginning of their program.
LIMITS ON A&K’S RESPONSIBILITY
A&K, its employees, shareholders, officers, directors, successors,
agents and assigns, does not own or operate any property or entity
which is to or does provide goods or services for your trip. It purchases
transportation (by aircraft, coach, train, vessel or otherwise), hotel and
other lodging accommodations, restaurant, ground handling and other
services from various independent suppliers (including from time to
time other affiliated A&K companies). All such persons and entities are
independent contractors. As a result, A&K is not liable for any negligent
or willful act of any such person or entity or of any third person. In
addition and without limitation, A&K is not responsible for any injury,
financial or physical loss, death, inconvenience, delay or damage to
personal property in connection with the provision of any goods or
services whether resulting from but not limited to acts of God or force
majeure, illness, disease, acts of war, civil unrest, insurrection or revolt,
animals, strikes or other labor activities, criminal or terrorist activities
of any kind, overbooking or downgrading of services, food poisoning,
mechanical or other failure of aircraft or other means of transportation or
for failure of any transportation mechanism to arrive or depart on time.
There are many inherent risks in adventure travel of the type involved
here, which can lead to illness, injury, or even death. These risks are
increased by the fact that these trips take place in remote locations, far
from medical facilities. Guest assumes all such risks associated with
participating in these trips.
TRAVEL ADVISORIES AND WARNINGS
It is the responsibility of the guest to become informed about the
most current travel advisories and warnings by referring to the U. S.
State Department’s travel website at travel.state.gov or by phone at
888 407 4747. In the event of an active State Department Travel Warning
against travel to the specific destination location(s) of the trip, should
the guest still choose to travel, notwithstanding any travel advisory or
warning, the guest assumes all risk of personal injury, death or property
damage that may arise out of the events like those advised or warned
against.
ARBITRATION AGREEMENT
Any controversy or claim arising out of or relating to these Terms
and Conditions, to the Limits on A&K’s Responsibility clause, to any
A&K brochure, to any information regarding any A&K trip, service or
package, or to any A&K-related trip, activity, service or package, shall be
submitted exclusively to and resolved in binding arbitration in Chicago,
Illinois under the CPR International Non-administered Arbitration Rules
(which can be found at cpradr.org), before a single arbitrator appointed
by CPR. Any party or their representative may appear for the arbitration
by telephone or video conference. Each party shall bear its own fees, costs
and expenses and an equal share of any arbitrator and administrative fees.
ANY PAYMENT TO A&K CONSTITUTES YOUR ACCEPTANCE OF
THE TERMS AND CONDITIONS SET OUT HEREIN AND IN MORE
SPECIFIC PRETRAVEL DOCUMENTATION, INCLUDING THE
GUEST INFORMATION FORM.
A&K accepts all major credit cards.
ONE NAME: ONE UNPARALLELED
STANDARD WORLDWIDE
Throughout this brochure, you’ll see references
to “Abercrombie & Kent” (or simply “A&K”).
This is our shorthand for the many independent
Abercrombie & Kent companies that work with A&K,
to provide its travellers with a consistent worldwide
standard of expertise and excellence in travel. Their
independence allows our guests to benefit from
unique local knowledge and specialized services
available only from destination-based operating
companies around the globe.
AMENDMENTS
A&K reserves the right to correct any errors or omissions in its published
materials and to amend these Terms and Conditions at any time as the
result of any material changes to legislation or regulation. All amended
Terms and Conditions shall automatically be effective upon being posted
by A&K to the website abercrombiekent.com. Accordingly, guests should
check the website abercrombiekent.com prior to travel in order to ensure
they are aware of any changes.
©2018 Abercrombie & Kent USA, LLC, ABERCROMBIE & KENT,
A&K, CONNECTIONS, CONNECTIONS BY ABERCROMBIE &
KENT, DESIGN YOUR DAY, INSPIRING EXPERIENCES, GUARDIAN
ANGEL, MARCO POLO CLUB, MARCO POLO JOURNEYS,
RESIDENT TOUR DIRECTOR, SIGNATURE SERIES, SIMPLY THE
BEST WAY TO TRAVEL, TRAVELLER’S VALET, TRAVELLING BELL
BOY and the ampersand design are service marks owned by A&K Sarl.
CST#2007274-20