Frequently Asked Questions
- What is the A&K Registry?
The A&K Registry is very similar to a traditional gift registry you see at fine department stores. Instead of registering for serveware, kitchen electrics or bed & bath collections, you can register your dream luxury travel holiday with Abercrombie & Kent. Your travel could be for a wedding, birthday, anniversary, retirement, reunion or graduation.
- Does it cost anything to create an A&K Registry?
No, it does not cost you anything to use A&K's Registry service! Gifts start at $100.
- How do I get started?
Simply click the Create A Registry link and, if you have not already done so, you will be asked to create a "My A&K" account. Then, you will be directed to a simple form where you will enter the details you are looking to share about your A&K travel plans. Once you are done entering your travel details, you will have the option of notifying your friends and family of your new A&K Registry by Email.
- How do I notify my Friends and Family of my A&K Registry?
You can notify your friends and family of your new A&K Registry by this Web site's notification tools to send a custom Email inviting them to view your registry (provided the recipient has a valid Email address).
- How can I see if any gifts have been purchased?
At any time you can log into your "My A&K" account where you can see a summary page showing all gifts that have been purchased to date. You will be able to see the giver's name and contact information, the date of purchase, the amount of purchase, and any special comments or greetings the giver submitted when they made their purchase. We even provide you a simple way to return a "Thank You" card via Email!
- How long will my A&K Registry remain active?
Friends and family can view and make purchases towards your travel starting the day you first set up your Registry and ending on your date of departure. Please note that full-payment for your travel plans will be due 90 days prior to departure. Purchases made towards your travel within 60 days of your departure will be credited to your account with any overpayments returned via check.
- Is it safe to give a gift with a credit card?
Using a major credit card on the Abercrombie & Kent Web site is completely safe and secure. All credit card information we receive is protected by SSL, the encryption technique used by the majority of e-commerce Web sites and online banking sites. Adding another level of security, A&K does not store credit card numbers in our online database.
- Where does the gift money go?
When friends or family give a gift of travel, A&K charges their credit card, and the money is deposited in a Holding Account at our bank. This is a special account which A&K uses only for safekeeping Registry money. We never "borrow" from this account, nor do we pay bills or payroll from it. The Registry money remains in our Holding Account until we pay for the travel plans. At the time of purchase, A&K transfers the gift to our general checking account.
- What happens in the case of a travel cancellation?
In the event the traveller chooses to cancel their Abercrombie & Kent USA, LLC travel reservation, all on-line travel gifts purchased and given against their program will NOT be refundable to the gift giver. Instead, any remaining funds will be issued to the traveller (or travellers in separate checks of equal amounts). However, if the program is canceled within A&K's cancellation penalty period (as defined by each destination), then gifts collected must first be used to satisfy any cancellation charges incurred by Abercrombie & Kent USA, LLC and its suppliers.
- What happens to our personal information?
See our Privacy Statement.