Terms & Conditions
Connections River Cruises
The price of your program INCLUDES:
All accommodations as noted in the itinerary.
Cabin category on board MS 'Amadeus Brilliant' is as selected.
Meals and Beverages
Meals are included as noted in the itinerary (B = Breakfast; L = Lunch; D = Dinner).
Afternoon tea/coffee and midnight snack are also included on board MS 'Amadeus
Brilliant,' as well as a cruise line cocktail reception on the evening of embarkation
and a private cocktail party, hosted by the A&K Tour Director, during the cruise.
Wine is included at the welcome dinner in Amsterdam, at the farewell dinner
in Munich and at all dinners on board MS 'Amadeus Brilliant.'
Bottled water is included at lunch and dinner aboard MS 'Amadeus
Brilliant,' and one bottle of water per person per day is included in cabins aboard
Individual airport transfers are included on arrival in Amsterdam and on departure
Please note that only one transfer is included per booked cabin. If passengers
sharing a cabin require more than one transfer, a second transfer can be provided
at additional cost.
Baggage Handling and Restrictions
Porterage of two (2) pieces of baggage per person.
A&K Tour Director
An A&K Tour Director will accompany the program throughout, including aboard ship.
Gratuities to local guides and drivers on all pre-cruise / post-cruise sightseeing is included.
Sightseeing is included as noted in the itinerary.
During the cruise, three group excursions (with personal audio system) are included with private A&K vehicle and private local guide. Three private overview walks with the A&K Tour Director are also included during the cruise.
Additional, OPTIONAL sightseeing may be available on board MS 'Amadeus Brilliant,' available for purchase in EUROS on board the ship. OPTIONAL sightseeing is offered to all cruise passengers and not exclusive to the A&K group.
All port charges are included.
A minimum number of six (6) passengers is required to operate the tour program.
The cruise line imposes a minimum age of 12 years for children aboard ship.
Airfares are not included in the cruise program price. ABERCROMBIE & KENT USA, LLC has special agreements with many carriers and can offer quotations from any gateway. Please ask your Destination Specialist about our special fares.
All international and domestic air quotes are subject to change and can carry penalties and surcharges, until final payment has been received by A&K. Flight confirmation is based on availability. PLEASE NOTE THAT CERTAIN AIRFARES ARE SUBJECT TO SERVICE FEES. Air reservations cannot be confirmed until a passport copy has been received by A&K.
On specified programs, some active elements have been incorporated into the itinerary. To enjoy the program as intended, a minimum level of fitness is required. A&K will require notice if any participant has any physical or other condition or disability that could create a hazard to himself or herself, or other members of the program.
A&K reserves the right to decline to accept anyone that it considers unsuitable due to fitness level. A&K also reserves the right to remove from the program, at the participant's own expense, anyone whose condition is such that it could create a hazard to himself or herself or others, or otherwise impact the enjoyment of the other passengers on the program. SHOULD YOU HAVE ANY QUESTIONS OR NEED ANY CLARIFICATION ABOUT A SPECIFIC PROGRAM, PLEASE ASK FOR DETAILS.
All cruise routes are subject to change without notice. Some waterways may be subject to occasional closures due to drought, storms, floods, canal or lock repairs or other unforeseen circumstances that can make navigation unsafe or impossible. In the unlikely event of such an occurrence, the following conditions may apply: (1) if navigation must be suspended, passengers will continue to be accommodated on the stationary vessel and regular excursions will continue to be made, with cruising to be continued as soon as possible; or (2) we reserve the right to reverse the cruise route, cruise another waterway or transfer passengers to another vessel of similar standard. The Captain's judgment on any action or inaction is considered final.
Every effort will be made to operate programs as planned, but alterations may occur after the final itinerary has been issued. A&K also reserves the right to withdraw a program or any part of it, to make such alterations to the itinerary or program inclusions as it deems necessary or desirable, and to pass on to program members any expenditures or losses caused by delays or events beyond its control.
Special requests (such as bedding requests or special dietary needs) should be advised at time of booking. Please note that every effort will be made to secure special requests; however some cannot be guaranteed.
The price of your program DOES NOT INCLUDE:
Travel insurance; airfares; costs of obtaining passports or entry visas; airport departure taxes; excess baggage charges; beer or bar drinks; OPTIONAL sightseeing during the cruise; gratuities to A&K Tour Director, crew members on board the ship or local guides/drivers on any shore excursions during the cruise; meals, beverages and sightseeing not included in the itinerary; personal expenses such as laundry, communication charges and OPTIONAL activities that may be offered.
Additional expenses incurred due to delay or loss of luggage or a change, delay or cancellation of any flight will be the responsibility of the passenger. If this occurs, ABERCROMBIE & KENT USA, LLC's correspondent company will do all possible to assist passengers in boarding or finding alternative arrangements. It must be stressed that this is done as a courtesy to clients and ABERCROMBIE & KENT USA, LLC cannot be held responsible for denied boarding, nor for the additional costs thus incurred, nor for monies not recovered for missed cruise/land arrangements due to airline delays.
Final payment is due 90 days prior to departure. If your reservation is made within 90 days prior to departure, the entire program price must be paid at time of confirmation.
In the event of written cancellation, the following forfeiture of program price will be assessed based on the number of days prior to program departure that the cancellation was received:
90 days or more......... $500 per person per program
89-60 days........................ 35% of the program price
59-30 days........................ 50% of the program price
29 days or less................ 100% of the program price
Reservation amendments are not permitted and are treated as cancellations, subject to the cancellation charges noted above.
Cancellation charges for extra services are also based on the number of days prior to the service that the cancellation was received:
31 days or more........................................ full refund
30-15 days....................................... 50% of the price
14 days or less.............................. 100% of the price
Please note that special cancellation terms may apply to certain properties. Please ask your A&K Travel Consultant for details.
Travel insurance that provides cancellation coverage, medical coverage and protection against lost or damaged luggage, is strongly recommended.
Prices and Arrangements
Quoted program prices include planning, handling and operational charges, and are based on current rates of exchange, tariffs and taxes as of November, 2012. A&K reserves the right to increase program prices to cover increased costs, tariffs, fuel surcharges and taxes received after prices are published, and to reflect fluctuations in foreign currency markets. A&K is under no obligation to give breakdown costs involved in any program.
ABERCROMBIE & KENT USA, LLC reserves the right to withdraw a program or any part of it, to make such alterations to the itinerary or program inclusions as it deems necessary or desirable, and to pass on to program members any expenditures or losses caused by delays or events beyond its control.
LIMITS ON ABERCROMBIE & KENT'S RESPONSIBILITY
Abercrombie & Kent USA, LLC, its employees, shareholders, officers, directors, successors, agents and assigns (collectively A&K), does not own or operate any entity which is to or does provide goods or services for your trip. It purchases transportation (by aircraft, coach, train, vessel or otherwise), hotel and other lodging accommodations, restaurant, ground handling and other services from various independent suppliers (including from time to time other affiliated Abercrombie & Kent companies). All such persons and entities are independent contractors. As a result A&K is not liable for any negligent or willful act of any such person or entity or of any third person.
In addition and without limitation, A&K is not responsible for any injury, financial or physical loss, death, inconvenience, delay or damage to personal property in connection with the provision of any goods or services whether resulting from but not limited to acts of God or force majeure, illness, disease, acts of war, civil unrest, insurrection or revolt, animals, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of services, food poisoning, mechanical or other failure of aircraft or other means of transportation or for failure of any transportation mechanism to arrive or depart on time.
There are many inherent risks in adventure travel of the type involved here, which can lead to illness, injury, or even death. These risks are increased by the fact that these programs take place in remote locations, far from medical facilities. Passenger assumes all such risks associated with participating in this trip.
Travel Advisories and Warnings: It is the responsibility of the traveller to become informed about the most current travel advisories and warnings by referring to the U. S. State Department's travel website at www.travel.state.gov/ or by phone at 1-888-407- 4747. In the event of an active State Department Travel Warning against travel to the specific destination location(s) of the trip, should the traveller still choose to travel, notwithstanding any travel advisory or warning, the traveller assumes all risk of personal injury, death or property damage that may arise out of the events like those advised or warned against.
Arbitration Agreement: Any controversy or claim arising out of or relating to these Terms and Conditions, to the Limits on Abercrombie & Kent's Responsibility clause, to the brochure, to any information relating in any way to the trip, to the trip itself, or to any products or services related to the trip, shall be settled solely and exclusively by binding arbitration in Chicago, Illinois in accordance with the Commercial Arbitration Rules of the American Arbitration Association, except that (a) in lieu of a personal appearance at arbitration, the arbitration may be conducted by telephonic means, (b) arbitration is the exclusive forum for dispute resolution (no court actions), and (c) except as otherwise provided by statute, each party shall bear its own costs and expenses and an equal share of the arbitrator and administrative fees.
Travellers Representations: The traveller represents that neither he nor she nor anyone traveling with him or her has any physical or other condition or disability that could create a hazard to him or herself or other members of the tour. A&K reserves the right to decline to accept anyone on a trip, and to remove from the trip, at his or her sole expense, anyone whose condition is such that he or she could create a hazard to himself or others, or otherwise impact the enjoyment of other passengers on the trip.
ANY PAYMENT TO ABERCROMBIE & KENT CONSTITUTES YOUR ACCEPTANCE OF THE TERMS AND CONDITIONS SET OUT HEREIN AND IN MORE SPECIFIC PRE-DEPARTURE PASSENGER DOCUMENTATION, INCLUDING THE PERSONAL INFORMATION FORM.
© 2013 Abercrombie & Kent USA, LLC. ABERCROMBIE & KENT, A&K, ADVENTURE CREW, DESIGN YOUR DAY, GUARDIAN ANGEL, INSPIRING EXPERIENCES, MARCO POLO CLUB, PRIVATE JOURNEYS, SIGNATURE SERIES, SIMPLY THE BEST WAY TO TRAVEL, TRAVELLING BELL BOY and the ampersand design are service marks owned by Abercrombie & Kent Group of Companies S.A. The service marks and trademarks of airlines appearing in this brochure or on abercrombiekent.com are owned by the respective companies mentioned.