Terms & Conditions
Luxury Expedition Cruises
INCLUDED IN QUOTED CRUISE PROGRAMS:
Program prices are valid until June, 2013, and include category of cabin chosen on board 'Clipper Odyssey'; other accommodations as noted in the itinerary; meals as specified on land programs; full board meal service on board 'Clipper Odyssey' including open bar, excepting premium wines, premium liquors and champagne; arrival and departure grouped transfers on scheduled days of arrival and departure; fully guided sightseeing as noted in the itinerary (including park and entrance fees); bottled water supplied during sightseeing; selected beverages with group meals on land; onboard services of an A&K Expedition Team including A&K Cruise Director, A&K On board service Manager, A&K Tour Director, professional lecturers and guide staff; JTB local guides; baggage handling of two pieces per person for international flights, other conditions/restrictions may apply for internal routes, please see under BAGGAGE section; hotel taxes; gratuities throughout** (please see separate section on Gratuities for more details).
PLEASE NOTE: Extension Programs are locally guided.
**GRATUITIES ON CRUISE PROGRAMS are included for land-based hotel/restaurant staff, porterage and local guides/drivers. Gratuities are also included for the Expedition team (Cruise Director, on board service manager, Tour Director and guides) and crew on board 'Clipper Odyssey.'
**GRATUITIES ON INDEPENDENT PROGRAMS (TAILOR MADE) AND EXTENSIONS: Gratuities are not included in the program price and are at the discretion of the traveller. Recommended guidelines for each area visited are provided in A&K's pre-program documentation.
NOT INCLUDED IN QUOTED CRUISE PROGRAM PRICES: Passenger Travel Protection Program; international and internal airfares unless otherwise noted; cost of obtaining passports or entry visas; airport departure taxes; excess baggage charges; meals other than specified in the itinerary; beverages other than noted under included in pre-program documentation; sightseeing not included in the itinerary; personal expenses such as laundry service (self-service laundry facilities provided); communication charges and optional activities (which are subject to availability).
A&K TAILOR MADE TRAVEL PROGRAMS: Terms and Conditions for the A&K Tailor Made Travel programs and Tailor Made Portfolio hotels may vary from those shown above. Please ask for details.
ITINERARIES: Accommodations (hotel or vessel) and arranged sightseeing are subject to change at any time due to unforeseen circumstances or circumstances beyond A&K's control. Every effort will be made to operate programs as planned, but alterations may occur after the final itinerary has been issued.
SPECIAL REQUESTS, such as smoking/non-smoking and adjacent/
connecting rooms, and special dietary needs, should be advised at time of booking. Please note that, while special requests cannot be guaranteed, every effort will be made to secure them.
PRICES AND ARRANGEMENTS: Quoted program prices include planning, handling and operational charges, and are based on current rates of exchange, tariffs and taxes as of December 2012. A&K reserves the right to increase program prices to cover increased costs, tariffs, fuel charges and taxes, and to reflect fluctuations in foreign exchange markets. Modification of program content to accommodate a smaller group size will not affect published program price.
ABERCROMBIE & KENT, INC. also reserves the right to withdraw a program or any part of it to make such alterations in the itinerary or with the program inclusions as it deems necessary or desirable and to pass on to program members any expenditures or losses caused by delays or events beyond its control.
IMMEDIATE CHECK-IN: On programs where immediate check-in has not been included in the program price, A&K requests that the hotels do their utmost to facilitate this service; however, this is NOT guaranteed. Most hotels allow check-in during the mid-afternoon. Should you wish to have your room ready for immediate check-in upon arrival, A&K can arrange this for an additional charge. Please ask for details and prices.
ACTIVE ELEMENTS: On specified programs some active elements have been incorporated Into the itinerary. To enjoy the program as intended, a minimum level of fitness is required. A&K will require notice If any participant has any physical or other condition or disability that could create a hazard to himself or herself, or other members of the program.
A&K reserves the right to decline to accept anyone that it considers unsuitable due to fitness level. A&K also reserves the right to remove from the program, at the participant's own expense, anyone whose condition is such that it could create hazard to himself or herself or others, or otherwise impact the enjoyment of the other passengers on the program. SHOULD YOU HAVE ANY QUESTIONS OR NEED ANY CLARIFICATION ABOUT A SPECIFIC PROGRAM PLEASE ASK FOR DETAILS.
AIR TRANSPORTATION: Airfares are not included in the land program price. ABERCROMBIE & KENT USA, LLC has special agreements with many carriers and can offer quotations from any gateway. Please ask your Destination Specialist about our special fares.
All international and domestic air quotes are subject to change and can carry penalties and surcharges, until final payment has been received by A&K. Flight confirmation is based on availability. PLEASE NOTE THAT CERTAIN AIRFARES ARE SUBJECT TO SERVICE FEES. Air reservations cannot be confirmed until a passport copy has been received by A&K.
ITINERARIES: Accommodation (hotel or vessel) and arranged sightseeing are subject to change at any time due to unforeseen circumstances or circumstances beyond A&K's control. Every effort will be made to operate programs as planned, but alterations may occur after the final itinerary has been issued. A&K also reserves the right to withdraw a program or any part of it, to make such alterations to the itinerary or program inclusions as it deems necessary or desirable, and to pass on to program members any expenditures or losses caused by delays or events beyond its control.
SPECIAL REQUESTS: Special requests (such as adjacent or connecting rooms, bedding requests, smoking or non-smoking rooms and special dietary requests) should be advised at time of booking. Please note that every effort will be made to secure special requests; however some cannot be guaranteed
BAGGAGE: Program prices include the handling of two pieces of baggage per person. Weight restrictions on some routes on internal air flights may apply; details will be provided with preliminary program documentation. Baggage and personal effects are at owner's risk throughout the travel program. Check with the airline for other baggage restrictions applicable to international flights.
INSURANCE: A&K'S PASSENGER TRAVEL PROTECTION PROGRAM, which provides cancellation coverage, medical coverage and protection against lost or damaged luggage, is not included in the program price and is strongly recommended.
CHILD POLICY: On non-Family departures a minimum age of 10 years is required for participation.
PASSPORTS AND VISAS: Valid U.S. passports are required for travel to the destinations in this brochure. Please note that non-U.S. passport holders are responsible for obtaining the required documentation applicable for entry.
REGISTRATION AND PAYMENT SCHEDULE: For all programs in this brochure, a deposit of $1,950 per person is required at the time of booking. Final payment is due 90 days prior to departure. If your reservation is made within 90 days of departure, the entire cost of the trip must be paid at the time of confirmation.
CANCELLATION: Cancellations received by A&K 90 days or more prior to departure will be subject to a $500 per person/per tour cancellation fee; 89-60 days prior to departure, subject to forfeit of 20% of program price; 59-45 days prior to departure, subject to forfeit of 50% of program price; 44 days or less prior to departure, subject to forfeit of 100% of program price. A 100% cancellation charge applies to internal air cancelled less then 90 days prior to departure, where applicable.
Please note that cancellation of charter flights will follow cancellation penalties as noted above.
CANCELLATION OF EXTRA SERVICES: For additional hotel nights and other extra services booked in connection with programs: Cancellations received 31 or more days prior to the service will be refunded in full; 30-15 days in advance will be charged 50% of the price; 14 or less days in advance will be charged 100% of the price.
CLAIMS AND REFUNDS: Refunds are not made for any missed services, except for verifiable extenuating circumstances. Please see our Limits on Abercrombie & Kent's Responsibility on this page. For verifiable claims to be considered, they must be received in writing within 30 days of the termination of the program and be accompanied by supporting documentation and/or a statement from the Operating Company verifying the claim. Any adjustment considered will be based on the actual price of the services involved and not on a per diem basis. Adjustments will not be made for unused sightseeing trips or meals. A&K will not accept any liability for any claims that are not received within 30 days of the termination of your travel program. All claims for days missed while travelling should be made in writing within 30 days of the termination of the program.
PHOTOGRAPHY DURING TRAVEL: Abercrombie & Kent reserves the right to take photographs during the operation of any program or part thereof and to use them for promotional purposes. By booking a reservation with A&K, program members agree to allow their images to be used in such photographs. Program members who prefer that their images not be used are asked to identify themselves to their travel program escort at the beginning of their program.
LIMITS ON ABERCROMBIE & KENT'S RESPONSIBILITY:
Abercrombie & Kent USA, LLC, its employees, shareholders, officers, directors, successors, agents and assigns (collectively A&K), does not own or operate any entity which is to or does provide goods or services for your program. It purchases transportation (by aircraft, coach, train, vessel or otherwise), hotel and other lodging accommodations, restaurant, ground handling and other services from various independent suppliers (including from time to time other affiliated Abercrombie & Kent companies). All such persons and entities are independent contractors. As a result A&K is not liable for any negligent or willful act of any such person or entity or of any third person.
In addition and without limitation, A&K is not responsible for any injury, financial or physical loss, death, inconvenience, delay or damage to personal property in connection with the provision of any goods or services whether resulting from but not limited to acts of God or force majeure, illness, disease, acts of war, civil unrest, insurrection or revolt, animals, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of services, food poisoning, mechanical or other failure of aircraft or other means of transportation or for failure of any transportation mechanism to arrive or depart on time.
There are many inherent risks in adventure travel of the type involved here, which can lead to illness, injury, or even death. These risks are increased by the fact that these programs take place in remote locations, far from medical facilities. Passenger assumes all such risks associated with participating in this program.
Travel Advisories and Warnings: It is the responsibility of The Traveller to become informed about the most current travel advisories and warnings by referring to the U. S. State Department's travel website at www.travel.state.gov/ or by phone at 1-888-407- 4747. In the event of an active State Department Travel Warning against travel to the specific destination location(s) of the program, should The Traveler still choose to travel, notwithstanding any travel advisory or warning, The Traveler assumes all risk of personal injury, death or property damage that may arise out of the events like those advised or warned against.
Arbitration Agreement: Any controversy or claim arising out of or relating to these Terms and Conditions, to the Limits on Abercrombie & Kent's Responsibility clause, to the brochure, to any information relating in any way to the program, to the program itself, or to any products or services related to the program, shall be settled solely and exclusively by binding arbitration in Chicago, Illinois in accordance with the Commercial Arbitration Rules of the American Arbitration Association, except that (a) in lieu of a personal appearance at arbitration, the arbitration may be conducted by telephonic means, (b) arbitration is the exclusive forum for dispute resolution (no court actions), and (c) except as otherwise provided by statute, each party shall bear its own costs and expenses and an equal share of the arbitrator and administrative fees.
Travellers Representations: The traveller represents that neither he nor she nor anyone traveling with him or her has any physical or other condition or disability that could create a hazard to him or herself or other members of the program. A&K reserves the right to decline to accept anyone on a program and to remove from the program, at his or her sole expense, anyone whose condition is such that he or she could create a hazard to himself or others, or otherwise impact the enjoyment of other passengers on the program.
ANY PAYMENT TO ABERCROMBIE & KENT CONSTITUTES YOUR ACCEPTANCE OF THE TERMS AND CONDITIONS SET OUT HEREIN AND IN MORE SPECIFIC PRE-DEPARTURE PASSENGER DOCUMENTATION, INCLUDING THE PERSONAL INFORMATION FORM.
Abercrombie & Kent accepts all major credit cards.
© 2012 Abercrombie & Kent USA, LLC. ABERCROMBIE & KENT, A&K, GUARDIAN ANGEL, INSPIRING EXPERIENCES, MARCO POLO CLUB, PRIVATE JOURNEYS, SIGNATURE SERIES, SIMPLY THE BEST WAY TO TRAVEL, TRAVELLING BELL BOY and the ampersand design are service marks owned by Abercrombie & Kent Group of Companies S.A. The service marks and trademarks of airlines appearing in this brochure or on abercrombiekent.com are owned by the respective companies mentioned.
2013 Clipper Odyssey: Wonders of Japan