800 554 7016
  • M-F 8-7, Sat 9-1 CDT
  • Login
select your home region: USA
Search Destinations Travel Interests News Special Offers Villas Marco Polo Club About A&K A&K Portfolio
Egypt - Camels at Pyramids of Giza

Career Opportunities

Explore the world at Abercrombie & Kent!

Apply For This Position

We are currently hiring for this position.

Title: TRAVEL CONSULTANT
Summary:

The Travel Consultant is responsible for supporting the sales teams during peak season, phone coverage, and other situations (i.e. unexpected absences, extended PTO, etc).

Responsibilities and Accountabilities

• Design custom tailor made itineraries in consultation with guests and Travel Agents
• Evaluate pricing received from DMC or Third Party suppliers to ensure value (A&K value and price value)
• Communicate and advocate product and price value in support of successful conversions
• Confirm required services with DMC and Third Party suppliers
• Manage all financial aspects of booking in Travel Studio according to company guidelines
• Ensure all Travel Studio booking details are complete and accurate in accordance with department guidelines
• Assist guests and Travel Agents with all group escorted programs, pre/post accommodations, upgrades and limited custom tailor made itineraries in combination with the group program
• Maximize conversions by following up on Option Quote and Quote Pending bookings in established timeframe
• Demonstrate competency of destination knowledge
• Meet or exceed established A&K Service standards
• Make recommendations for process, procedure and technology improvements
• Collaborate with Sales Assistant to coordinate all pre and final documents, and assist with guest/TA contact
• Collaborate with internal departments to facilitate booking process and sales
• Assist Guest Relations on post tour issues to ensure guest satisfaction is maintained
• Assist management with special bookings, projects and processes as necessary
• Meet or exceed established sales goals

 

 

 

Education and Experience

• Two plus years of experience as a Travel Consultant selling both Tailor Made and Small Group products required
• High School diploma required
 

Skill and Abilities

• Excellent verbal and written communication skills with an emphasis on telephone sales
• Strong geographic, destination, cultural and world affairs knowledge
• Detail oriented with excellent organizational skills and ability to multi task
• Intermediate computer skills required (Microsoft Office) and ability to quickly master new technologies
• Excellent knowledge of Travel Studio required
• Good judgment and problem solving skills
• Ability to work in a team environment
• Act as a positive role model for the team
• Excellent inter-personal skills
• Must be able to read/write/speak in English
• Foreign language skills preferred
 

Special Requirements

• Evening, weekend and approved overtime may be required
• International travel may be required (and maintain a current passport)
 

Apply For This Position

Agent Services Brochure Request A&K Gifts Travel Logs Philanthropy Travel Store Legal Site Map Contact Us

Reserve the Abercrombie & Kent journey of your dreams today. Contact your travel professional or call Abercrombie & Kent at 800 554 7016.

©1996-2014 Abercrombie & Kent USA, LLC. All rights reserved. Privacy Statement & Security